Refund policy

Our returns, refunds, exchanges, satisfaction guarantees and related conditions are outlined in our Shipping & Returns Policy.

Our standard return conditions apply across ORIAC and our branded storefronts wherever possible. Certain brands and products, including Daimon Barber, Sam Villa, Pivot Point and KASHO, may have specific satisfaction guarantee or warranty conditions.

Please review our Shipping & Returns Policy for complete information about:

  • Return eligibility and timeframes
  • Product condition and packaging requirements
  • Return shipping and original shipping charges
  • Clearance and final-sale products
  • Damaged, defective or incorrect products
  • Brand- and product-specific guarantees
  • Manufacturer warranties

For assistance with a return, refund or warranty matter, please contact:

Oriac Trading Company
Email: sales@oriac.ca
Phone: 1-888-735-4247